Active File Management

All organizations have business records that need to be regularly accessed and shared to support various business process functions—including customer service. Yet, despite their importance, active files are often the records that are most prone to being misplaced and mismanaged. One lost document can have a significant impact on your bottom line.

Simply put, managing active files properly requires proper space, practices, and expertise—resources which most businesses lack. Tejoury removes responsibility for the management of your active files from you and your staff. As the Kingdom’s records and information authority, we offer your organization an efficient and cost-effective method for storing and managing your most active business files.

Our outsourced active file management solution combines:

Secure offsite storage
File indexing
Retention inventory management
Records retrieval and delivery
End-of-lifecycle destruction

We eliminate the complexity and stress of managing your active files within your office so that you can focus on continuing to grow your business!

Eliminate The Need for Costly and Inefficient Onsite File Storage

With Tejoury’s active file management solution you can no longer hold overfilled file cabinets crowding an already cramped office. We transfer your active files to our record center where they are either stored in a box or on an open shelf. Each item is assigned a unique barcode which allows for thorough tracking of your active file inventory. From initial transfer to final disposition, your records are preserved and protected by:

High-density document storage shelving systems
24/7/365 security surveillance
Climate regulation and monitoring
Fire prevention and detection systems

Our integrated document management software not only allows for the swift location and retrieval of your active files; it also provides you with better control over your records. A secure web portal enables you to view, sort and manage your active files with the click of a mouse. In addition to retrieval and pickup requests, you also have the ability to:

Assign retention schedules for both onsite/active files and offsite/semi-active files
Search for records based on date, department, type, etc.
Schedule destruction of documents
Generate a variety of retention reports
Manage emails, Word and Excel documents, and PDFs
Manage your onsite/active files

You’ll be surprised at how much time and money you save by not having to search for and retrieve your active files!

Tejoury’s active file management solution helps you to: