Privacy Statement of Tejoury

This is the Privacy Statement of Tejoury (hereinafter referred to as “we,” “us,” “our”). It applies to the personal information of:

  1. Visitors to our website, available at tejoury.com;
  2. Customers (including corporate customers and individuals);
  3. Prospective customers (including corporate entities and individuals);
  4. Prospective employees;
  5. Current and prospective third-party service providers, partners, vendors, or authorized agents;
  6. Investors or potential investors who engage with us in any manner (your relationship with us as an investor may also be subject to separate terms); and
  7. Collectively, any or all of the above, referred to as “you.”

We may update this Privacy Statement from time to time. Any updated versions will be posted on our website and will be effective from the date of posting. Where practical, we may notify you of the changes.

1. What Personal Information Do We Collect?

1.1 We respect your privacy rights and comply with the applicable laws of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL). Personal information generally refers to any information that directly or indirectly identifies an individual.

1.2 We may collect your personal information in several ways, including when you:

  • Visit our website: We may collect usage information, such as your IP address, geographical location, browser type, operating system, page views, and website navigation paths. This information is processed to analyze website usage and improve usability.
  • Provide personal information when purchasing our products or services: This may include your name, contact details, billing information, and delivery details.
  • Submit an inquiry or request information: This may include your name, contact details, and other relevant information to respond to your inquiry.
  • Apply for a job: We may collect information such as your resume, qualifications, and contact details.
  • Interact with us via social media, email, or other platforms.
  • Subscribe to our communications: This may include your name, email address, and preferences.

1.3 Additionally, we may collect personal information from third parties for purposes such as background checks, vendor evaluations, or mergers and acquisitions.

1.4 Our website may use cookies and similar technologies to enhance your experience and analyze usage patterns.

2. Why Do We Collect Personal Information?

We collect personal information for the following purposes:

  1. To establish and maintain a professional relationship with you;
  2. To fulfill contractual obligations;
  3. To process job applications and conduct recruitment evaluations;
  4. To respond to inquiries and provide customer support;
  5. To analyze website usage and improve our digital services;
  6. To comply with legal and regulatory requirements;
  7. To prevent unauthorized access and ensure cybersecurity;
  8. To conduct research and improve our products and services; and
  9. For other purposes that you consent to when providing your information.

3. What Happens If You Don’t Provide Personal Information?

If you choose not to provide certain mandatory personal information, we may:

  1. Be unable to provide you with the requested products or services;
  2. Be unable to respond to your inquiries;
  3. Be unable to verify your identity for specific interactions; or
  4. Be unable to comply with legal or contractual obligations.

4. Do We Share Personal Information?

We may share your personal information with:

  1. Service providers and vendors for operational purposes;
  2. Professional advisors (e.g., accountants, legal advisors);
  3. Regulatory or governmental bodies as required by law;
  4. Other parties with your explicit consent.

We do not sell your personal information.

5. Transfer of Personal Information Outside Saudi Arabia

Your personal information may be transferred outside the Kingdom of Saudi Arabia for storage or processing. Such transfers are conducted in compliance with the PDPL and applicable data protection regulations.

6. Direct Marketing and Communication

We may use your contact details to send information about our products, services, or special offers, in compliance with PDPL requirements. You may opt out of receiving marketing communications at any time.

7. Security

We take reasonable steps to protect personal information from unauthorized access, disclosure, or loss. However, as online data transmission is not entirely secure, we cannot guarantee the security of data transmitted to us online.

8. Access and Correction of Personal Information

You have the right to:

  • The right to have inaccuracies in your data corrected, incomplete information completed, or outdated details updated.
  • The right to receive clear and transparent information about the processing of your data.
  • The right to withdraw your consent at any time.
  • The right to access your data and request a copy of it.
  • The right to view your Personal Data.
  • The right to obtain a copy of your data upon request.
  • The right to request your Personal Data in a clear and easily readable format.
  • The right to understand the purpose of data collection, the legal basis for processing, and how your data will be used.
  • The right to have errors in your Personal Data corrected (Right to Rectification).
  • The right to request the deletion of your data (Right to Erasure).
  • The right to request the erasure of your Personal Data under specific conditions. Deletion requests will be assessed against our legitimate or legal grounds for retaining the data.

Tejoury commits to promptly acknowledging, reviewing, and addressing data subject requests—such as those for accessing, correcting, or deleting personal data—within 30 days. In some cases, this timeline may be extended by an additional 30 days based on the complexity of the request. Should an extension be necessary, you will be notified in advance, along with an explanation for the delay. All requests will be documented and tracked accordingly.

For requests, please contact us at ([email protected]).

9. Complaints

9.1 If you believe your personal information has been mishandled, you may lodge a complaint by contacting us at ([email protected]). We will address your concerns in accordance with PDPL.

9.2 You also have the right to contact the Saudi Data and Artificial Intelligence Authority (SDAIA).

10. Changes to Your Personal Information / Data Subject Rights Request

If your personal information changes, please notify us as soon as possible to enable us to update it. Any other data subject rights requests can be sent to ([email protected]).

11. Third-Party Websites

This Privacy Statement does not apply to third-party websites accessible through links on our website. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies.

12. Contact Information

If you have any questions about this Privacy Statement or the processing of your personal information, please contact us at ([email protected]).

ANNEXURE A – COOKIE POLICY

1. WHAT ARE COOKIES AND WHY DO WE USE THEM?

1.1 We may use cookies and similar techniques, such as web beacons, when you visit our website. Cookies are small text files that help us recognize repeat users, facilitate ongoing access to the website, and enhance your experience.

1.2 The information collected via cookies helps us:

  • Tailor the website to your preferences;
  • Remember your settings for future visits;
  • Analyze usage patterns and improve website performance;
  • Improve content delivery and functionality.

Cookies do not generally identify you personally.

2. WHAT KIND OF COOKIES DO WE USE?

We use the following categories of cookies:

  1. Necessary cookies: Enable basic website functionality.
  2. Performance cookies: Help analyze website performance.
  3. Functionality cookies: Enhance your personalized experience.
  4. Targeting/advertising cookies: Customize content and measure ad effectiveness.
  5. Social media cookies: Enable interactions with social media platforms.

3. HOW CAN YOU MANAGE YOUR COOKIE SETTINGS?

You can manage cookie preferences through your browser settings. Disabling cookies may limit certain website features.